Platform & Process
No surprises. Here is exactly how the platform works — commission, payouts, guest vetting, and what we handle between enquiry and payment.
Quick diagnostic
How do you currently set your charter rate?
Commission Structure
Sevendocks operates on a success-based model: you list for free and pay only when a booking is confirmed. The standard commission is 15–20% of the base charter fee (excluding APA and provisioning). This aligns our incentive with yours — we earn more when you earn more. Commission covers: platform listing and SEO visibility, enquiry pre-qualification, contract management, payment processing, guest insurance coordination, and 24/7 guest support during charter.
15–20%
Commission range
Free
Listing fee
Charter fee only
Commission applies to
Pro tip
Commission is a performance cost. If we generate 3 extra bookings at 15%, you recover the commission cost in the first booking and profit from the other two.
Payout Process
A 30–50% deposit is collected at booking confirmation. The balance is due 30–60 days before charter commencement. Owner payout occurs within 5 business days of charter start. APA is handled directly between guest and captain. Damage deposits are held in escrow and released within 7 days of charter completion unless a claim is filed. All transactions process via bank transfer or Stripe — no cash.
30–50%
Deposit at booking
30–60d before
Balance due
5 business days
Owner payout
Guest Pre-Screening
All charter enquiries are pre-qualified before being forwarded to you. Pre-qualification includes: budget verification, identity verification (passport check for bookings above €10,000), intent confirmation (travel dates confirmed, group composition verified), and terms acknowledgment. Our rejection rate at pre-qualification is 35–45% of initial contacts. You receive enquiries from guests who have passed all checks.
Pro tip
Pre-screened enquiries convert at 3–4× the rate of raw enquiries. The time saved on unqualified leads alone justifies the platform relationship.
Visibility Algorithm
Listing visibility is driven by two systems: SEO (our content targets 800+ yacht owner and charter keywords) and ranking algorithm (weighted by review score, response rate, booking acceptance rate, listing completeness, and owner verification). Top-ranked listings receive 4–7× more impressions than median listings. Owners who maintain 4.6+ reviews, respond within 2 hours, and keep their calendar current consistently occupy top positions.
4–7× impressions
Top vs median
<2 hours
Response target
4.6+
Target review
What We Handle
Beyond enquiry handling and payments, the platform provides: SEO-optimized listing page, professional listing copy review, calendar management support, competitive pricing intelligence (we show you what comparable yachts charge), MYBA-standard contract generation, dispute mediation, and a dedicated owner success contact. Our goal: minimize your administrative burden so you focus on delivering the charter experience.
Start Here
Use our owner optimization guides to understand your yacht's full earning potential before you take the next step.
